About the Company:

World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone.

This role is with Tools for Humanity

You will be responsible for design quality, execution and sign off the World Spaces globally. You will use your strong communication and relationship management skills to work with cross-functional stakeholders to help drive clear decision making, and use your project management and design skills to operationalize and execute. You have interdisciplinary skills that enable you to work with designers on user experience, industrial design, and brand, to operational leads to determine logistical, infrastructure, and supply chain requirements. You will collaborate closely with diverse internal and external teams (e.g., product, marketing, operations, legal, supply chain, device, vendors, etc.), and most importantly, use all your skills to get things done at a high creative standard.

In this role, you will:

• Lead and project manage the design execution and quality of several location projects at once (e.g., new flagship stores, red existing locations, etc.)

• Define guidelines, requirements, and toolkits for new locations, and nurture and improve current ones all towards the objective of a cohesive, high quality location experience

• Translate between Design and operational teams, able to understand the Design vision and clearly communicate and execute it with on the ground teams

• Think both strategically and operationally in order to get cross-functional teams to be incentivized, mutually aligned, and equipped towards improving World Space quality

• Work with leadership to be proactive in understanding needs and executing location improvements for a constantly evolving and high-traffic operations

• Work directly with designers and developers to communicate requirements and ensure a high creative standard (e.g., storefronts, signage, service design, merchandise, booths, etc.)

• Working directly with a team of external production and creative partners for fast-turnaround of content production and shipping

• Spend 50% of your time travelling in the field, acting as a bridge between Design and Operations in order to execute high quality location design, from providing explicit directions to launchers to helping identify solutions to spatial design challenges

About you:

• 8+ years of experience in service design, merchandising, physical location design, or a comparable role

• You possess US work authorization

• You have experience living and working abroad, and are ready and excited to spend 50% of your time traveling to the field, often on short notice

• Highly organized and able to strategically prioritize multiple work-streams at once

• Outstanding communication and collaboration skills with executives

• Interdisciplinary and adaptable; quick to pivot in a rapidly changing environment

• Radical end-to-end ownership

• Practically oriented and “getting-the-job-done” mindset

• Any of the following are a bonus: experience with print, supply chain, and vendor management

What we offer:

• An open and collaborative office space in downtown SF

• Unlimited PTO

• Monthly Phone Reimbursement or a company device

• Daily DoorDash credit for in-office meals

• Top-tier medical, dental, vision insurance

• 401k + employer match program

By submitting your application, you consent to the processing and internal sharing of your CV within the company, in compliance with the GDPR.

Pay transparency statement (for CA and NY based roles):

The reasonably estimated salary for this role at TFH ranges from $180k - $200k plus a competitive long term incentive package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision, 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more!