Support Recruiter
Wave Mobile Money
Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
How you'll help us achieve it
Are you driven, detail-oriented, discreet, and great at fostering relationships? An incredible opportunity awaits you to join Wave's expanding talent team and contribute significantly to our mission as we go through a fascinating growth period.
Based in The Gambia, you will be responsible for mass/high-volume recruitment in our Support team, including coordinating recruitment days and medical checkups, and onboarding and integrating new employees.
In this role, you'll:
- Manage end-to-end Support hiring processes (sourcing, screening, interviewing).
- Coordinate recruitment events and medical evaluations.
- Cultivate talent pools and ensure exceptional candidate experiences.
- Collaborate with various departments for seamless onboarding.
- Champion Wave's culture, values, and practices
Requirements
- Fluent in English and Wolof.
- A degree in HR, Business Administration, Communication, or equivalent.
- HR background and experience building effective partnerships and taking ownership of the entire recruitment cycle (sourcing, interviewing, hiring) would be an advantage.
Key details
- Location: You'll work from our office in The Gambia.
- Work authorization in The Gambia is required.
- This is a permanent position.
- Our salaries are competitive and calculated using a transparent formula.
- We offer generous health insurance for yourself and your dependents.
- We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.
- We help you live your fullest life now! We subsidize gym memberships and fitness classes.
- Airtime reimbursement.
- Free food and a beautiful office space
You might be a good fit if you
- Are a can-doer and thrive on executing objectives.
- Exceptionally organised and pays close attention to detail.
- Communicate effectively and often, both in writing and in person, to the point of over-communication.
- Are incredibly adaptable and experienced in fast-paced environments.
- Enjoy networking and meeting new people, and thrive at building new relationships.
- Dive into new challenges and enjoy identifying creative solutions - hiring for every role at Wave is unique!
- Are incredibly curious about how pieces fit together and use this learning to build optimal solutions.
- Adept at independently navigating complex relationships.
- Are tech-savvy and enjoy automating processes.
Our team
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator's top companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.