People Operations Associate
Wave Mobile Money
Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
How you'll help us achieve it
We are hiring a People Operations Associate with expertise in Sierra Leone labor law, payroll, HR, and office management.
You will be the first point of contact for Wave Sierra Leone Employees' human resources requests and collaborate with the People (consisting of Payroll, Talent, IT, and HR Business Partners) and Legal team to ensure overall excellent employee experience and the efficient functioning of our Sierra Leone office.
In this role, you'll;
- Compile and update employee records (hard, soft copies, and HRIS).
- Manage documentation and prepare reports on employee activities.
- Ensure human resources compliance with internal and country legislation.
- Assist in payroll preparation by providing relevant supporting data to the Payroll team.
- Manage employees outsourced to service providers.
- Collaborate with Recruiting, Payroll, Accounting, Finance, and other teams to ensure successful onboarding and off-boarding of employees.
- Coordinate and oversee admin and logistics in the office.
- Own Sierra Leone's human resource budgets by tracking and reporting on spending.
- Oversee and support domestic and international travel arrangements.
- Manage employee relations, complaints, and queries.
Requirements
- Bachelor's degree or professional training in business administration, human resources, or a related field.
- In-depth knowledge of labor law and HR best practices in Sierra Leone.
- 5+ years of experience in a similar role, ideally at an international company.
- Experience in the Financial services sector would be an advantage.
- Knowledge of HRIS, preferably BambooHR.
You might be a good fit if you
- Demonstrate tenacity and a willingness to go far to get things done.
- Can function autonomously with minimal guidance.
- Possess strong collaboration, communication, and interpersonal skills.
- Display strong work ethics and respect internal policies.
- Are comfortable defaulting to over-communication and overreaching when it comes to coordination.
- Adjust quickly to changing priorities and conditions.
- Have developed and implemented processes with minimal guidance.
- Are solutions-driven and detail-oriented.
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Our team
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator's top companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.