Facilities Officer
Wave Mobile Money
Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
How you'll help us achieve it
Wave is now the largest financial institution in Senegal, with over 7 million users. And, we're still in the early days of our product roadmap and potential impact on people's everyday lives.
We’re seeking for a Facility Officer who’s resourceful and excited about getting things done. You'll oversee and maintain Wave's buildings and operational areas. Take care of the buildings and grounds to maintain them regularly, including specific departments, parking areas, and specialized equipment. You might also be required to coordinate any third-party service providers that Wave might use to maintain the property.
In this role, you'll;
- Maintain a clean, tidy, and well-organised work environment in our offices.
- Ensure the general upkeep of its facilities and equipment.
- Look after the buildings and grounds of Wave properties.
- Maintain office efficiency by planning and executing the purchase of equipment, layout, and office systems in Côte d’Ivoire.
- Follow up on bill payment for facility utilities, including but not limited to offices (electricity, water, internet, etc.).
- Coordinate and log work orders and sometimes assist with maintenance work.
- Be in charge of booking rooms for meetings and training.
- Manage and supervise contractors that complete repairs and regular maintenance, such as landscaping, cleaning, and painting.
- Address any building, connectivity, and office maintenance issues in the offices and Housing.
- Support the Office Manager on all logistics pertaining to future office moves and office changes, or as needed, regarding facility management in Côte d’Ivoire.
- Responsible for ensuring that all assets consistently meet building regulations.
- Regularly inspect the facilities' grounds to know when an area needs any attention.
Key details
- Location: You'll work from our office in Côte d’Ivoire.
- Work authorization in Côte d’Ivoire is required.
- This is a 6 month fixed-term position.
- Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months.
- We offer generous health insurance for yourself and your dependents.
- We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.
- Airtime reimbursement.
- Free food and a beautiful office space
Requirements
- Fluency in English, French, and local languages.
- At least 3 years of experience in administration and facilities Management, ideally in an
- international environment.
- Bachelor's or General Certificate of Secondary Education with experience in building or
- construction.
- Basic knowledge of office plumbing and electricity.
- Highly organized, independent, and self-motivated.
You might be a good fit if you
- Demonstrate tenacity and a willingness to go the distance to get something done.
- Are comfortable defaulting to over-communication and overreaching when it comes to
- coordination.
- Adjust quickly to changing priorities and conditions and cope effectively with complexity
- and change.
- Have analytical in your approach to problems.
- Have developed processes and training with minimal guidance and have implemented them in an office environment.
- Demonstrate a strong sense of accountability and initiative.
#LI-MS1
Our team
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator's top companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.