People Experience Specialist

Overview

Are you ready to join an agile, diverse, and global team of innovators in redefining the B2B payment space for startups and SMEs in emerging markets? Tribal Credit​ is built for companies looking for a better way to pay business expenses and optimize their financial management. We provide modern payment methods like multi-currency physical and ​virtual business Visa cards​ and a powerful ​spend management platform​ to track and control expenses—all in one seamless interface.

Our founders are serial entrepreneurs who have launched startups both in emerging markets and the U.S. We’re backed by leading international investors, including SoftBank, QED Investors, BECO Capital, Global Ventures, Endeavor Catalyst, Endure Capital, and OTG Ventures. We’re also part of the Visa Fintech Fast Track program among an elite group of fintechs.

This position is 100% remote, based in Mexico, and will report to the HR Business Partner.

As the People Experience Specialist you will...

• Deliver an exceptional employee experience to all Tribemates and execute initiatives that support our company culture, employee engagement, and talent development objectives
• Manage end to end talent acquisition efforts for tech and non-tech roles globally
• Serve as a trusted point of contact for employee inquiries and concerns, providing guidance, support, and resolution as needed
• Proactively identify opportunities and initiatives to continuously enhance the overall employee experience
• Own various operational tasks, including, but not limited to, onboarding, payroll and benefits administration, managing contracts, and employee file management
• Prepare reports, analyze HR data to generate meaningful insights, ensure data accuracy, and enhance the People team’s data utilization and collection methods

Who You Are

• Strong background in HR operations, employee engagement, and a passion for creating a positive work environment
• 2+ years of experience in full cycle recruiting experience in a fast-paced, hyper growth environment, preferably in the Fintech or Tech industry
• Excellent verbal and written communication skills
• Strong data driven and problem solving mindset
• Proven project management knowledge & skills
• Fluent in Spanish and English required
• Agile, flexible, and responsive approach to work, with a strong commitment to continuous learning and improvement

Benefits

• 100% employer paid premiums (for team member and family) for healthcare (medical, dental, vision)
• 30 days Aguinaldo
• Phone/Internet Allowance
• Food Vouchers
• Vacation premium
• Unlimited time off and all public holidays
• Allowance for home office equipment
• Highly supportive team culture
• Remote-first (within your country of residence), flexible work environment
• Market-competitive salaries
• Top-notch project management, productivity, and team engagement tools
• A wide range of learning resources, and much more!

Our Values

• We’re captivated by customers: We’re captivated, obsessed, fascinated and engaged with our customer - inside and outside of Tribal. Everything we build is rooted in creating new possibilities for them, challenging what we think is impossible.
• We operate in 3D: Drive. Diagnosis. Data. We execute with drive and urgency. When needed, we diagnose using data and experiments before deciding. We consider second order effects and think things through.
• We progress towards excellence: We hold ourselves and each other accountable to high standards and excellence. We balance perfection with delivery, experimentation and learning.
• We pursue learning and growth: We’re curious and passionate about learning and growing. We question assumptions, seek out information, ask for feedback, acquire new knowledge, and explore new perspectives.
• We’re human-centered as one tribe: We work as one tribe. We collaborate on issues, powered by respectful challenge and feedback. We listen to each other. We’re open to other points of view but commit once a decision is taken, supporting each other wholeheartedly on the path forward.

Equal Employment Opportunity & Privacy Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Click here to learn about our Tribal Privacy Policy and #JoinTheTribe

Learn more about Tribal at www.tribal.credit and www.tribal.mx